Resources & Useful Links

When you need someone to talk to now

If there is significant physical or mental health risk, please consider whether emergency or crisis services are needed:

Call an ambulance on 000 or attending the local Emergency Department

Local Psychiatric Triage 24-hour Phone Services:

Eastern Health 1300 721 927

Monash Health 1300 369 012

Gippsland Health 1300 363 322

24-Hour Helplines

Suicide Call Back Service 1300 659 467 or www.suicidecallbackservice.org.au 

Suicide Line Victoria 1300 651 251 or www.suicideline.org.au 

Lifeline 13 11 14 or Chat www.lifeline.org.au 

Kids Helpline (5-25 years) 1800 55 1800 or http://kidshelpline.com.au 

Beyond Blue 1300 22 4636 or chat http://www.youthbeyondblue.com 

MensLine Australia 1300 789 978 http://menslione.org.au/ 

Direct Line 1800 888 236Immediate Counselling & Support

Poison Information Centre 13 11 26

National Alcohol and Other Drugs Hotline 1800 250 015

Counselling Online(AOD) http://www.counsellingonline.org.au/

Ice Help Line 1800 423 238

Family Drug Support Helpline1300 368 186 http://www.fds.org.au/ 

Domestic Violence 1800 737 732

Helplines – Limited Hours

SANE Helpline (Psychosis) 1800 187 263 (Mon-Fri 10am-10pm AEST). Support for psychosis

Chatline Mon-Fri 10am-10pm AEST

Blue Knot Helpline (Trauma) 1300 657 380 helpline@blueknot.org.au(Mon-Sun 9am-5pm AEST)

QLife (LGBTI) 1800 184 527 Webchat http://qlife.org.au/

Eating Disorders Helpline 1800 33 4673support@thebutterflyfoundation.org.au (Mon-Fri 8am-9pm AEST Except Public Holidays)

PANDA (Pregnancy and first year parenthood) tel: 1300 726 306  www.panda.org.au   (Mon-Fri 9am-7.30pm AEST)

Griefline 1300 845 745

  • Community Health Centres

    These centres provide a range of helpful physical and mental health services, at low or no cost, by experienced professionals, such as counselling for children, families and adults, physiotherapy, dieticians, podiatry, and diabetes specialists. 

    Inspiro (Belgrave and Lilydale) 03 9738 8801

    EACH (Upper Ferntree Gully) 1300 003 224

    Monash Health (Pakenham, Cockatoo and Berwick) 1300 342 273

  • Youth mental health service:

    HeadSpace https://headspace.org.au/

    (locations in Pakenham and Narre Warren)

    Reachout https://au.reachout.com

  • Public Mental Health Services

    Important for mental health crisis, severe or complex disorders. Referral via 24-hour Psychiatric Triage phone line.

    Eastern Health 1300 721 927

    Monash Health 1300 369 012

    Gippsland Health 1300 363 322

  • Private Psychologists and other mental health practitioners

    There are currently long wait times to see psychologists and health practitioners. You can check the below link to find alternative options:

    Find a Psychologist

    https://www.psychology.org.au/Find-a-Psychologist

    Domestic Violence – 1800 737 732 https://www.1800respect.org.au/

    Bereavement from death of a child

    https://www.compassionatefriendsvictoria.org.au/

  • Trauma

    Centre Against Sexual Assault (CASA)

    SCASA https://www.secasa.org.au/

    ECASA https://www.easternhealth.org.au/services/item/174-eastern-centre-against-sexual-assault-ecasa

    Blue Knot Foundation www.blueknot.org.au

    The Orange Door https://orangedoor.vic.gov.au/

    Foundation House https://foundationhouse.org.au/

  • Eating Disorders

    Eating Disorders Victoria https://www.eatingdisorders.org.au/

    The Butterfly Foundation 1800 33 4673 www.thebutterflyfoundation.org.au

    National Eating Disorders Collaboration www.nedc.com.au

    beat: beating eating disorders www.b-eat.co.uk

  • Borderline Personality Disorder

    The BPD Foundation https://www.bpdfoundation.org.au/

    Spectrum Statewide Service for Personality Disorder www.spectrumbpd.org.au

    Project Air https://www.uow.edu.au/project-air/

  • Autism Spectrum Disorder

    Amaze https://www.amaze.org.au/

    Autism Spectrum Australia https://www.autismspectrum.org.au/about-autism

  • Mental Health Support

    https://grow.org.au/

    Lived experience and peer educators can be valuable supports. It can be helpful and hopeful to hear from others that have had similar difficult experiences.

    SANE Australia is an organization that provides links to lived experienced stories and services https://www.sane.org/

  • Relationship Services

    https://www.relationshipsvictoria.com.au/

    (locations in Berwick, Cranbourne, and Cranbourne North)

    https://relationshipmatters.com.au/

  • Substance Use

    SECADA (South East Drug and Alcohol Services) 1800 142 536

    Alcohol & Drug Information Services (ADIS) 1800 888 236

    Quitline 137 848 www.quit.org.au

    Counselling Online www.counsellingonline.org.au

    Family Drug Support 1300 368 186 www.fds.org.au

    Alcohol and Drug Foundation www.adf.org.au

    Australian Government Alcohol Information www.alcohol.gov.au

    Alcoholics Anonymous www.aa.org.au

    Narcotics Anonymous www.na.org.au

  • Gambling Services

    Gambling Help Online 1800 858 858 www.gamblinghelponline.org.au

    Financial Counselling Australia www.financialcounsellingaustralia.org.au

    Gamblers Anonymous www.gaaustralia.org.au

    Gam-Anon Family Groups www.gaaustralia.org.au/gam-anon

  • Useful Websites

    Beyond Blue www.beyondblue.org.au

    Bipolar Caregivers www.bipolarcaregivers.org

    Black Dog Institute www.blackdoginstitute.org.au

    BluePages www.bluepages.anu.edu.au

    Head to Health www.headtohealth.gov.au

    Mindspot www.mindspot.org.au

    MoodGYM www.moodgym.anu.edu.au

    National Institute of Mental Health www.nimh.nih.gov

  • COVID - 19 HELP

    COVID-19 HELP

    For Young People https://emergingminds.com.au 

    For GP’s https://www.racgp.org.au 

    The Australian Psychological Society https://psychology.org.au/for-the-public/psychology-topics/covid-19-australians

    Victorian Government DHHS https://www.dhhs.vic.gov.au/coronavirus